Projects and monthly plans for nonprofits and small businesses.
I work with organizations that have a small team and no IT department. Fixed-scope projects when you need something built, and monthly plans when you need someone to keep it running.
I'm Jenn Howe. I've been building websites for small businesses for nearly 30 years, and working with nonprofits for more than 25. You'll work with me, not a team you never meet. More about me →
The six things I get asked to do most.
Website evaluation and recommendation plan
I review your site against your strategic plan or business goals: content, design, mobile, speed, and security. You get a written evaluation and a prioritized plan with rough costs, so you can budget and decide.
Start with the free version →A new or modernized website
A faster, more secure site that tells your story, takes donations or bookings, and can be updated by someone on staff. Often that means moving off an aging WordPress setup to something simpler to run.
See the foundation I build on →Website rescue
A hacked site, a developer who stopped answering, or a domain nobody can log into. I get you back in, clean it up, and put the accounts in your organization's name.
Connecting your systems
Your website linked to your donor database, CRM, ERP, and fundraising or accounting software, so gifts, orders, registrations, and sign-ups flow in without anyone retyping them.
Paper to digital, and automation
Intake forms, applications, and sign-up sheets turned into online forms that land in your database. Filing cabinets scanned and searchable. Repetitive tasks automated, with AI where it genuinely saves time.
Email marketing campaigns
Newsletters, donor appeals, and customer campaigns planned, written with you, and automated, so they go out on schedule and you can see what works.
Every project is fixed-scope, with a written proposal before any work starts.
Someone to keep it running.
Month to month, no contract. Either of us can end it with 30 days' notice, and you keep everything.
Website Care
From $225/month
Updates, security, backups, monitoring, a monthly visitor report, and three hours of changes. Website Care Plus, from $795, covers working sites with a store, events, or a database, with ten hours a month.
How it works →Tech Support
A help desk for a small team: Google Workspace or Microsoft 365, email deliverability, accounts when people join or leave, and someone to deal with vendors.
Database and CRM Management
Little Green Light, Bloomerang, Neon, DonorPerfect, HubSpot, or your CRM: cleanup, imports, reports, acknowledgment workflows, and connections to email and accounting.
Fractional Technology Lead
A standing advisor for organizations without an IT person. A monthly planning call, a technology budget and roadmap, vendor selection, and a person to call when something breaks.
Nonprofits: your anniversary month is on me. Every year on the month you started, Website Care is free, my contribution to your mission.
Built for small teams with big expectations.
Everything above, scoped for a team with no IT department, plus:
Technology and systems assessment
A short, fixed-scope look at everything you run on, ending in a plain-language report and a prioritized list of fixes your board can budget.
Campaign and project systems setup
A working system for capital campaigns, events, grant tracking, and board reporting, built so a volunteer or a new hire can pick it up.
Grant and funder support
Systems that make reporting easier, and technology assessments funders can sponsor for a group of grantees.
Funders and foundations: I can run a sponsored program for a group of your grantees, covering technology assessments, website care, or AI readiness. Email me to talk it through.
Systems that run without you in every detail.
The same approach, for businesses where the owner is also the IT department, plus:
Project management systems
Tool selection, setup, and training so jobs, quotes, and follow-ups don't live in one person's head.
Process and SOP documentation
How the business actually runs, written down, so it keeps running when you're not there.
Online booking and payments
Appointments, quotes, and payments handled on the site, connected to your calendar and your books.
Nothing else on this page requires AI. For the organizations that want it, this is how I help.
AI rollout planning
Where AI fits, what to try first, and what to leave alone. Sized for your team, with guardrails for donor and client data.
An AI acceptable-use policy
A short policy your board or your team can adopt, so people use these tools safely.
Staff training
Hands-on sessions built around your actual work, not generic demos.
From first email to handoff.
- 1
Book a call or send a note
Tell me what's going on in a few sentences. That's plenty to start.
- 2
A short conversation
We figure out whether this is a project, a monthly plan, or a quick answer you don't need to pay for.
- 3
A written proposal
Scope, timeline, and price, in plain language. Projects are fixed-scope. Plans are monthly.
- 4
The work, with a real handoff
Documentation and training come with everything, so you're never dependent on one person, including me.
Can you work with the tools we already have?
Yes. The point is to make what you have work, whether that's WordPress or Squarespace, Little Green Light or Bloomerang, Google Workspace or Microsoft 365. If I recommend switching, it comes with a reason and a cost attached.
We don't know what we need. Where do we start?
Run the free website evaluation if the website is the worry. If it's everything, the technology and systems assessment exists for exactly this: short, fixed-scope, and it ends with a prioritized list you can act on with or without further help.
How quickly do you respond?
Monthly clients get same-day acknowledgment and a response within two business days. Everyone else: I read every message and reply myself.
Do the monthly plans lock us in?
No. Plans are month to month. Either of us can end one with 30 days' notice, and you keep everything: the site, the accounts, and the documentation. After three months we can review the plan and adjust it up or down to match what you actually use.
Do you work outside Maine?
Yes. I'm based in Vassalboro, Maine, and work in person across Maine and remotely everywhere else.
Do we have to use AI?
No. AI is one section of this page, there for the organizations that want it. Everything else is websites, systems, support, and automation, and none of it requires AI.
Ready when you are.
Send me a few sentences about your organization and what's not working. I read every message and reply myself.