Consulting

Want a hand instead of a template?

The free tools and toolkits give you a starting point. Consulting is for when you want someone to build it with you, or for you: a website that works, a database you can trust, a team that knows how to use AI, and systems that hold up when things get busy.

Noble Maple was founded by someone who has spent nearly 30 years working in and consulting for nonprofit organizations, building systems, designing processes and documentation, leading technology, running fundraising campaigns, and serving on boards. She has been building websites for nearly 30 years and setting up technology programs for nonprofits for almost as long. By day she leads enterprise program management and chairs an AI governance council, which is where the small business side of this work comes from.

For nonprofits

Built for small teams with big expectations

Looking for small business services? ↓

Small teams, big expectations, and no IT department. Every service here is scoped for that reality: fixed-scope projects when you need something built, and monthly plans when you need someone to keep it running.

AI for your nonprofit

Project

AI rollout planning

Where AI fits in your organization, what to try first, and what to leave alone. You get a plan sized for your team: the two or three use cases worth piloting, which tools to use, guardrails for donor and client data, and a policy your board can approve. If you've taken the free assessment, we start from your results.

Training

Staff AI training

Hands-on sessions that Jenn develops with you as a custom training for your organization. Staff learn how to use AI safely and securely, see the art of the possible, build simple automations and agents that save real time, and understand when not to use AI at all. Sessions can include your board, and everyone leaves with practical skills they can put to use right away.

Projects

Project

Technology and systems assessment

A short look at everything your organization runs on: website, donor database, email, file storage, and the spreadsheet nobody wants to touch. You get a plain-language report of what's working, what's at risk, and a prioritized list of fixes with rough effort attached, so you can budget and decide.

Project

Campaign and project systems setup

A working system for the projects that stretch a small team: capital campaigns, events, grant tracking, board reporting. Tool selection, workflow and template setup, and training, built so a volunteer or a new hire can pick it up. Pairs with the Noble Maple toolkits if you already use them.

Project

Website design or redesign

A site that tells your story, takes donations, and can be updated by someone on staff. Design, build, launch, and a handoff that doesn't require calling a developer to change a photo.

Monthly plans

Ongoing services billed monthly. Each plan covers a defined set of work, reviewed together as your needs change. Website maintenance FAQ →

Monthly

Website Care Plan

Updates, backups, security, uptime monitoring, accessibility checks, and a set number of content edits every month. You send the change, it gets made.

Monthly

Tech Support Plan

A help desk for a small team. Google Workspace or Microsoft 365 administration, email deliverability, accounts and permissions when people join or leave, tool troubleshooting, and someone to deal with vendors on your behalf.

Monthly

Database Management Plan

Donor database administration for Little Green Light, Bloomerang, Neon, DonorPerfect, and similar systems. Data cleanup, imports, segmentation, reports, gift acknowledgment workflows, and connections to Mailchimp and QuickBooks so the numbers match.

Monthly

Fractional Technology Lead

A standing technology advisor for organizations without an IT person. A monthly planning call, a technology budget and roadmap, vendor selection and contract review, and a person to call when something breaks or a decision needs making.

Funders and foundations: group AI readiness programs for your grantees are available as a sponsored cohort. Email to talk it through.
For small businesses

Systems that run without you in every detail

Looking for nonprofit services? ↑

The same builder’s approach, for businesses that need to run without the owner in every detail. Systems that are documented, tools that talk to each other, and a team that knows how to use AI without putting the business at risk.

AI training and policy

Project

AI opportunity assessment and rollout plan

A look at where AI can save real hours in your business and where it can't, with a plan for the first two or three uses, the tools to use, and what to measure so you know whether it worked.

Project

AI acceptable-use policy and governance

A policy written for how your business actually works: which tools are approved, what data stays out of them, and how AI-assisted work gets reviewed. Rolled out with your team, so everyone knows what it says and why it's there.

Training

Team AI training

A custom training Jenn builds with you for your business. Your team learns how to use AI safely and securely, sees the art of the possible, sets up automations and agents that take work off their plate, and knows when not to reach for AI at all.

Project

Workflow automation

Repetitive tasks identified and automated: intake forms into your CRM, invoices into bookkeeping, follow-ups, reporting. Built with tools like Zapier and Make so they keep working without a developer on call.

Project management systems

Project

PM systems design and setup

Tool selection (Asana, Monday, ClickUp, Trello, Notion), workspace design, workflows and templates, written conventions so it stays clean, integrations with the tools you already use, and team training. Delivered with a plan for the first 90 days so it sticks.

Project

Process and SOP documentation

The way you do things, written down. Standard operating procedures for the work that currently lives in one person's head, in a format your team will actually open.

Monthly

Systems Admin Plan

Keeps your project workspace tuned after launch: new templates, cleanup, reporting, and onboarding for new hires.

Monthly plans

Ongoing services billed monthly. Each plan covers a defined set of work, reviewed together as your needs change. Website maintenance FAQ →

Monthly

Website Care Plan

Updates, backups, security, uptime monitoring, and a set number of content edits every month, so your site stays current without becoming your job.

Monthly

Tech Support Plan

Help desk support for your team: Google Workspace or Microsoft 365 administration, email deliverability, accounts and permissions, tool troubleshooting, and vendor wrangling.

Monthly

Database and CRM Management Plan

Administration for your CRM, customer database, or booking system: cleanup, imports, reports, automations, and connections to your email and accounting tools.

Monthly

Fractional Operations and Technology Lead

A standing advisor for the owner who is also the IT department. A monthly planning call, a technology and systems roadmap, vendor selection, and a person to call when a decision needs making.

How it works

From email to handoff

  1. 1

    Email

    Tell Jenn what's going on in a few sentences. If AI is part of it and you're a nonprofit, take the free assessment first; it gives Noble Maple everything needed to scope quickly, and you'll have a draft AI policy on day one regardless.

  2. 2

    A short scoping call

    The goal is to figure out whether this is a project, a monthly plan, or a quick answer you don't need to pay for.

  3. 3

    A written proposal

    Scope, timeline, and price, in plain language. Projects are fixed-scope. Plans are monthly.

  4. 4

    The work, with a real handoff

    Documentation and training come with everything, so you're never dependent on one person to keep things running.

Why Noble Maple

A builder’s approach

Jenn Howe has spent nearly 30 years in nonprofit work across programs, operations, technology, and fundraising, including 16 years in community outreach building programs and securing grants, and a term as board president of a regional animal welfare organization. She has built websites and stood up technology programs for nonprofits for close to 30 years. She currently leads enterprise program management and chairs an AI governance council. She lives in Maine on a hobby farm.

The approach is a builder’s approach: design the processes, documentation, and systems that let small teams operate like much larger ones.

Questions people ask
Do I need a toolkit or a membership to work with you?

No. Consulting stands on its own. If a toolkit would save you money on a project, Jenn will say so.

Can you work with the tools we already have?

Yes. The point is to make what you have work, whether that's WordPress or Squarespace, Little Green Light or Bloomerang, Google Workspace or Microsoft 365. Recommendations to switch only come with a reason and a cost attached.

We don't know what we need. Where do we start?

The technology and systems assessment exists for exactly this. It's short, it's fixed-scope, and it ends with a prioritized list you can act on with or without further help.

Do the monthly plans lock us in?

Plans are scoped to a set of included work each month and reviewed together on a regular basis, so they grow or shrink with what you actually need.

Do we have to use AI?

No. AI is one section of this page, and it's there for the organizations that want it. The rest is websites, databases, support, and systems, and none of that requires it.

Ready when you are.

Send a few sentences about your organization and what’s not working. Jenn reads every message and replies herself.

Noble Maple Consulting LLC · Jenn Howe